Privacy Policy

1. Introduction

Welcome to Motara ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automotive workshop management platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Business information (business name, address, contact details)
• Customer data you enter into the platform
• Payment information (processed securely through Stripe)
• Communications with our support team

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (features accessed, time spent, actions taken)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Process your transactions and manage subscriptions
• Send administrative information, updates, and security alerts
• Respond to your inquiries and provide customer support
• Improve and optimize our platform
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. We use secure cloud infrastructure to protect your information from unauthorized access, alteration, disclosure, or destruction.

While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services:

• Stripe: For payment processing and subscription management
• Cloud Infrastructure: For secure data storage and hosting
• Analytics Services: To understand platform usage and improve our services

These third parties have their own privacy policies governing their use of your information.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we provide a 60-day grace period during which you can access your data in read-only mode. After this period, your data will be permanently deleted.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Export your data
• Opt-out of marketing communications
• Object to processing of your information

8. Cookies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

9. Children's Privacy

Our platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@motara.tech
Address: Australia