Terms of Service

Last updated: March 17, 2026

1. Agreement to Terms

By accessing or using Motara ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Motara is an automotive workshop management platform that provides tools for managing customers, jobs, invoices, quotes, inventory, scheduling, and business analytics. The Service is provided on a subscription basis.

3. Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Subscription and Payment

4.1 Subscription Plans

The Service is available through subscription plans with pricing displayed at the time of purchase. Subscriptions automatically renew unless cancelled before the renewal date.

4.2 Payment

All payments are processed securely through Stripe. You authorize us to charge your payment method for the subscription fee and any applicable taxes. Payment is due at the start of each billing period.

4.3 Price Changes

We reserve the right to change subscription prices with at least 30 days' notice. Price changes will apply to your next billing cycle after the notice period.

4.4 Failed Payments

If payment fails, we will attempt to process payment again. Continued payment failure may result in suspension or termination of your account.

5. Cancellation and Refunds

5.1 Cancellation

You may cancel your subscription at any time through your account settings or the Stripe Customer Portal. Cancellation will take effect at the end of your current billing period.

5.2 Data Retention After Cancellation

Upon cancellation, you will have 60 days of read-only access to export your data. After 60 days, all your data will be permanently deleted and cannot be recovered.

5.3 Refunds

Subscription fees are non-refundable except where required by law. We do not provide refunds for partial months of service.

6. User Responsibilities

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to any portion of the Service
  • Interfere with or disrupt the Service or servers
  • Transmit viruses, malware, or other malicious code
  • Violate the intellectual property rights of others
  • Harass, abuse, or harm other users
  • Use the Service to send spam or unsolicited communications
  • Reverse engineer or attempt to extract source code

7. Data Ownership and Usage

You retain all rights to the data you input into the Service. You grant us a limited license to use, store, and process your data solely to provide the Service. We will not sell or share your data with third parties except as described in our Privacy Policy.

8. Intellectual Property

The Service, including all content, features, and functionality, is owned by Motara and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service.

9. Service Availability

We strive to provide uninterrupted service but do not guarantee that the Service will always be available, error-free, or secure. We may suspend or terminate the Service for maintenance, updates, or other reasons with or without notice.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOTARA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

11. Indemnification

You agree to indemnify and hold harmless Motara from any claims, damages, losses, liabilities, and expenses arising from your use of the Service, violation of these Terms, or violation of any rights of another party.

12. Termination

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service will immediately cease, and you will lose access to your account and data after the grace period.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Australia.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@motara.tech
Address: Australia

16. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Motara regarding the Service and supersede all prior agreements and understandings.